Terms & conditions


An order confirmation email is not a guarantee of delivery, as all orders are subject to inventory availability. This means that from time to time our inventory information may be incorrect and we may be unable to fulfill your order as requested. We will always notify you as soon as we become aware that this may be the case.


All orders placed with Squamish Watersports Ltd are subject to order verification and payment review, for the protection of cardholders. Customers must provide current contact information (phone and email) in order to facilitate this process, as well as provide the correct billing address from the payment account. The payment review process may cause a delay in the shipment of your order, so replying to requests for additional information quickly is important.

Order verification requests that do not receive a response will result in the cancelation of your order.

These terms and conditions of use (the "Terms of Use") set forth the terms on which Squamish Watersports Ltd provides you access to this website (the "Site"). You should read the Terms of Use carefully before using the Site. By using the Site, you acknowledge that you have read and that you agree to abide by the Terms of Use and consent to the Privacy Policy available here. If at any time you no longer agree to be bound by these Terms of Use, you should immediately ceases use of this Site.


You expressly acknowledge that your use of this Site is at your sole risk. Squamish Watersports Ltd is providing this Site and its contents on an "as is, as available" basis and makes no representations of warranties of any kind with respect to this Site or its contents. To the maximum extent permitted by law, Squamish Watersports Ltd disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose - some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, Squamish Watersports Ltd does not represent or warrant that the information or merchandise provided through this Site is accurate, complete or current.

Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers.

Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall Squamish Watersports Ltd nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this Site be liable for the following arising out of or in connection with the use of or inability to use this Site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. Squamish Watersports Ltd also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.



All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site (the “Content”) are the property of Squamish Watersports Ltd, its merchandise suppliers, or its licensors. The overall design and appearance of this Site is proprietary to Squamish Watersports Ltd.

The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with Squamish Watersports Ltd. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate copyright, trademark and other proprietary rights.

All Content on the Site is protected by Canadian copyright, trademark and other laws and applicable international treaties and conventions governing intellectual property law. Any and all Squamish Watersports Ltd trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which Squamish Watersports Ltd uses in connection with the Site shall remain the exclusive property of Squamish Watersports Ltd. Nothing contained in the Terms shall be deemed to give you any rights in or to any trademarks of Squamish Watersports ltd. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.


The Squamish Watersports Ltd online store may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Squamish Watersports Ltd and we are not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Squamish Watersports Ltd is not responsible for webcasting or any other form of transmission received from any Linked Site. These links are provided to you only as a convenience, and the inclusion of any link does not imply endorsement by Squamish Watersports Ltd.


You agree to defend, indemnify and hold Squamish Watersports Ltd harmless and against any and all claims, damages, costs and expenses, including legal fees on a solicitor and own client basis, arising from or related to your use of the Site.


Free Shipping when you spend over $300* anywhere in Canada!

*does not include closeout sale items

International Shipping - We ship worldwide everyday!

For International, please select your location during checkout and we will contact you with a shipping cost quote for your approval prior to finalizing your order. In order to supply you with an accurate quote, please provide your complete shipping address. 

*For international orders, you are responsible for all import duties and taxes you may incur. For more information about shipping and shipping costs, please call 778-989-5483 or email info@squamishwatersports.com.

All prices and transactions with Squamish Watersports are in Canadian Dollars. You are responsible for any exchange rates or transaction fees that PayPal or your credit card company may charge. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the purchaser's responsibility.

Oversize Shipping Information

All boards are not included in the free shipping offer. Twintip Kiteboards are eligible for standard Canada Post shipping rates.

For surfboards etc, please allow an extra 5 days for delivery.

Track Your Order

Your tracking number will be emailed directly to the address provided in your order. When you place your order please supply an email address that is accurate and that you check regularly. Your shipment tracking number is not generated until the order is processed and a shipping label has been created. Please allow up to 48 hours for your tracking number to become active on the online tracking system provided.

What if my order is damaged in shipping?

Any shipping damage must be reported within 4 days of delivery. Contact us at  info@squamishwatersports.com or call 778-989-5483 and we we will be happy to assist you. In the case of damaged goods, please take photos of the damage, including damage to the packaging and detailed pictures of damage to any items. Please also keep all packaging materials as you may need them later.


We're here to help! Any additional shipping questions can be answered by calling 778-989-5483, emailing info@squamishwatersports.com


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